Terms of Service

1. Who these terms are between

These Terms of Service ("Terms") are a binding agreement between you ("you") and the operator of A1 Jobs ("we", "us", "A1 Jobs"), established in England.

By creating an account or using the service you agree to these Terms, our Privacy Notice, and our AI Use & Transparency page. If you do not agree, do not use the service.

2. What A1 Jobs is — and is not

A1 Jobs is a software-as-a-service tool. It uses a Large Language Model (Google Vertex AI Gemini, EU multi-region) to help you draft, tailor, and analyse CVs and related career documents.

It is not, and we do not act as:

• an employment agency or employment business — we do not introduce candidates to employers and we do not collect fees from work-seekers, so the Conduct of Employment Agencies and Employment Businesses Regulations 2003 do not bind us; they bind any recruiter or agency that uses our recruiter product;
• a careers adviser, recruiter, or legal/professional advisor;
• the controller of any third-party candidate data uploaded by recruiter customers — see the recruiter Data Processing Agreement.

3. Who can use the service

• You must be at least 16 years old.
• You must be able to enter into a binding contract under the law of your country of residence.
• You must provide accurate registration information and keep your credentials confidential. You are responsible for activity carried out under your account.
• You must not use the service if we have previously suspended or banned you, unless we agree in writing.

4. Your account

We create an account for you when you sign up. You can close the account at any time from your dashboard, and we will delete the personal data associated with it on the schedule set out in the Privacy Notice. We may suspend or terminate an account that breaches these Terms, with notice proportionate to the issue.

5. Acceptable use

By using the service you agree that you will not:

• upload another person's personal data without a clear lawful basis and (where the recruiter product is involved) without having served the candidate-facing notice that data-protection law requires;
• upload content that infringes someone else's intellectual property, defames anyone, or breaks any law that applies to you;
• attempt to extract our prompts or model weights, reverse-engineer the AI pipeline beyond what UK/EU law expressly allows, or circumvent rate limits or access controls;
• use the service to generate misleading, fraudulent, or deceptive content — including misrepresenting your qualifications or experience;
• scrape, probe, or load-test the service without our written permission;
• use the service to send unsolicited commercial communications;
• use the service in a way that interferes with other users.

If you are a recruiter or agency using our recruiter product, you additionally warrant that you have a documented lawful basis (typically legitimate interests, with a Legitimate Interests Assessment on file) to process each candidate's data, that you have served the Article 14 candidate notice within the statutory window, and that you will route any candidate rights request to its proper owner. Failure to do so is a material breach of these Terms.

6. Your content

You retain ownership of the CVs, cover letters, job descriptions, and other content you upload or generate ("Your Content"). You grant us a worldwide, royalty-free, non-exclusive licence to host, process, and display Your Content solely to provide the service to you (including sending it to our AI sub-processor, Google Vertex AI in the EU multi-region, for inference). The licence ends when you delete the content or your account.

We do not use Your Content to train AI models. Our sub-processor Google contractually does not use it to train its foundation models either — see the AI Use & Transparency page.

7. AI output — important disclaimer

Output generated by the AI ("AI Output") is produced by a probabilistic language model. It can be inaccurate, incomplete, fabricated, biased, or outdated. In particular it may invent skills, dates, employers, achievements, or facts that are not true; it may misstate or omit important details from your original content; and any match-score, fit-score, or analysis is an estimate, not an authoritative judgement.

You must read, fact-check, and edit any AI Output before you rely on it or share it with anyone. You are responsible for the final document and for any consequences of using it. We do not guarantee outcomes — no warranty that you will get an interview, an offer, or any other result. By using the service you accept that AI Output requires human review.

8. Our intellectual property

Everything that is part of the service other than Your Content — the software, prompts, model orchestration, UI, brand, documentation, and associated rights — is owned by us or our licensors. We grant you a limited, revocable, non-transferable, non-exclusive licence to use the service in accordance with these Terms. No other rights are granted.

9. Changes to the service

We are continuously improving the product. We may add, change, or remove features, models, and limits. Where a change materially reduces what you receive on a paid plan, we will give you reasonable notice and a way to cancel or move to an alternative plan.

10. Pricing and beta access

The service is currently in private beta and is free of charge while beta is in effect. We will give you reasonable notice before any paid plan begins to apply to you, and we will never charge you without your explicit consent. Any paid plans will be described on the pricing page and the order confirmation you receive at sign-up.

11. Warranties and "as is"

Except as expressly set out in these Terms, and to the maximum extent permitted by law, the service is provided "as is" and "as available" with no warranties of any kind, whether express or implied — including no implied warranties of merchantability, fitness for a particular purpose, accuracy of AI Output, non-infringement, or that the service will be uninterrupted or error-free.

Nothing in these Terms limits your statutory rights as a consumer (including under the UK Consumer Rights Act 2015) or excludes anything we cannot lawfully exclude.

12. Limitation of liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profit, revenue, goodwill, business opportunity, anticipated savings, or data, however caused.
• Our total aggregate liability to you arising out of or in connection with these Terms or your use of the service is capped at the greater of (a) £100 or (b) the total amount you have paid us for the service in the twelve months immediately preceding the event giving rise to the claim.
• Nothing in this section excludes or limits liability that cannot lawfully be excluded — including death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any non-excludable consumer protection.

13. Indemnity

You agree to indemnify and hold us harmless from any third-party claim arising out of (a) Your Content, (b) your breach of these Terms, or (c) where you are a recruiter customer, your processing of candidate data outside our documented instructions or without a lawful basis. Our maximum exposure under any indemnity from us to you is the cap in section 12 above.

14. Termination

You can stop using the service and close your account at any time. We can terminate or suspend your access if you breach these Terms, if we are required to by law, or if we discontinue the service (with notice). Sections that by their nature should survive termination — including ownership, disclaimers, limitations, indemnity, and governing law — survive.

15. Governing law and jurisdiction

These Terms and any dispute or claim arising out of them (including non-contractual disputes) are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute, except that if you are a consumer resident in another part of the UK or in the EU you may also bring proceedings in the courts of your country of residence, and the mandatory consumer protection of your country of residence still applies.

16. Miscellaneous

• Whole agreement. These Terms, the Privacy Notice, and the AI Use & Transparency page are the whole agreement between us about the service.
• Assignment. You may not assign these Terms without our written consent. We may assign them as part of a corporate reorganisation, sale, or merger.
• Severability. If a clause is held unenforceable the rest of the Terms continue in force.
• No third-party rights. No one other than you and us has rights to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
• Notices. We give notices by email to the address on your account or by in-app message. You can give notice to us at jobs.privacy@a1ergo.tech.
• Changes. We may update these Terms; the current version is v1.1, effective 2026-05-20. Material changes will be flagged in-app and may require you to re-confirm consent.